Parents/carers are the first educators of children, and the nursery aims to support their essential work. The nursery will help parents/carers by ensuring they are:

• Aware of the nursery’s policies and procedures
• Regularly informed about their child’s progress through consultation days
• Involved in shared child record keeping, either formally or informally
• Fully informed about meetings and workshops planned in the nursery
• Welcome to provide any kind of contribution
• Aware of the systems for registering queries, complaints, or suggestions
• Aware of opportunities to learn about the nursery curriculum and about children’s learning, both in the nursery and how they can share learning at home

The nursery encourages parents/carers to be involved in the development of their child through a full exchange of information. Parents/carers have access to all information about their child held by the nursery, subject to the safeguarding of all children.

Our staff understand the importance and are aware of the need to keep privacy and confidentiality between parents/carers and the nursery.

Children’s work and photos taken while participating in activities are displayed. Children’s work is shared with parents/carers and all children have an individual learning journey. Any such photos are safeguarded; see the safeguarding addendum document.

Children will only be released from our care to individuals named by the parents/carers. The nursery further enforces this by recording and communicating any changes and informing the relevant staff members.

Staff work alongside parents/carers as partners and provide support at all times, and this is done in the following ways:

• Parents/carers consultations – are held to discuss the child’s progress and any concerns
• Tapestry Progress Reports – are completed by the child’s key person and work on children’s next steps
• Children Transition Reports – given when leaving to attend school/nursery school, and show child progress in line with the EYFS statutory framework. All reports will be kept confidential and parents/carers signatures will be obtained before sending their child’s report to school/nursery
• Appointments – are available for parents/carers to express any concerns about their child. Further meetings will be held until any concern has been dealt with
• Observation – staff will observe all the children using tapestry in conjunction with the parents/guardians. This enables us to monitor children’s needs and progress on an individual basis. This is in conjunction with the SEN Code of Practice. If a concern is highlighted, then the parents/carers will be informed
• Daily feedback – each parent or carer is given verbal feedback each day on collection of their child